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    BAA Included · Newsletters and Nurture · Connected to Your CRM

    HIPAA Compliant Email Marketing for Private Practices

    Send newsletters, nurture sequences and patient updates from the same secure system that holds your contacts. Your list, forms and booking stay connected, with a signed BAA on the HIPAA plan.

    EMAIL CAMPAIGNS
    Welcome series, active
    Monthly newsletter, scheduled
    New patient onboarding, active
    Reactivation campaign, draft

    The Problem with Most Email Tools

    A patient list is not an ordinary mailing list.

    No BAA, No Patient List

    Most popular email platforms will not sign a Business Associate Agreement on their standard plans. A list of your patients may itself be protected information.

    Your List Lives in Two Places

    Contacts are exported from one system and uploaded to another, and they drift out of date.

    One Message for Everyone

    Without tags and segments, every person gets the same email whether it fits them or not.

    No Link to Booking

    An email earns a click, but the reader still has to hunt for a way to book.

    From New Contact to Loyal Patient

    Email that follows the relationship.

    1

    A Contact Joins Your List

    From a form, a booking or an import, with their consent recorded.

    2

    They Are Tagged and Segmented

    By service, interest or status, so messages stay relevant.

    3

    A Welcome Sequence Starts

    Helpful emails go out automatically over the first days and weeks.

    4

    Campaigns Go to the Right People

    Send newsletters and updates to the segments that should get them.

    5

    Clicks Turn Into Bookings

    Every email can link straight to your booking calendar.

    Email Built Into Your Practice

    Your email tool and your patient list, finally in the same place.

    Email Campaigns

    Design and send newsletters and announcements with a drag and drop editor.

    Automated Sequences

    Welcome, onboarding, recall and reactivation emails that run on their own.

    Tags and Segments

    Send by service, provider, status or interest.

    Connected to the CRM

    Every send and reply sits on the contact's record.

    Booking Links Built In

    Point readers straight to your calendar.

    Encrypted and BAA-Backed

    Your contact list and email content are stored with encryption, and a signed BAA is included on the HIPAA plan.

    Compliance Is the Foundation.

    An email platform is only appropriate for patient information when the right safeguards and agreements are in place. The HIPAA plan includes them.

    Compliance is shared. Aspire Builder Pro provides the safeguards and a signed BAA, and your practice remains responsible for its own policies, staff training and how the tools are used.

    • Signed Business Associate Agreement (BAA)
    • Encrypted in Transit and at Rest
    • Role-Based Access Controls
    • Audit Logs and Activity Tracking
    • Multi-Factor Login

    HIPAA Plan, BAA Included

    Our infrastructure provides the technical safeguards so you can focus on your patients.

    // COMPLIANCE STATUS: ACTIVE
    > BAA SIGNED... VERIFIED
    > ENCRYPTION... AES-256
    > AUDIT LOGS... RECORDING
    > ACCESS CONTROL... ENFORCED

    Aspire Builder Pro vs. Generic Email Platforms

    Your patient list deserves more than a mailing tool.

    What You NeedGeneric Email PlatformAspire Builder Pro
    Signed BAAOften unavailableIncluded on the HIPAA plan
    Contact ListSeparate copy to maintainLives in your CRM
    Segments From Forms and BookingsManual taggingAutomatic
    Booking LinksSeparate toolBuilt-in
    Automated SequencesHigher tiersIncluded
    Text Message Follow-UpSeparate toolBuilt-in
    Monthly CostGrows with list size$297 for the platform

    Perfect for Practices That Stay in Touch

    Private practices and doctors
    Mental health and therapy practices
    Med spas and aesthetic clinics
    Functional and integrative medicine providers
    Wellness clinics with patient records
    Concierge and cash-based practices

    See Email Marketing in Action

    Watch how a new contact is tagged, enters a welcome sequence and books from a link in an email.

    Aspire Builder Pro Demo

    Related Features

    HIPAA CRM

    Secure patient pipeline with a signed BAA and unlimited users.

    Learn more

    HIPAA Scheduling

    Online booking with reminders, covered by a signed BAA.

    Learn more

    HIPAA Form Builder

    Secure patient intake forms that save straight to your CRM.

    Learn more

    Frequently Asked Questions

    Everything you need to know about HIPAA compliant email marketing.

    It is email marketing sent from a platform that a healthcare practice can use under HIPAA rules. That requires a signed Business Associate Agreement with the vendor and safeguards such as encryption, access controls and audit logs. How you use it matters too, including what you put in each message and whether you have the right permission to send it.

    Yes. A signed Business Associate Agreement is included with the HIPAA plan at $297 per month.

    It is best not to. Keep marketing emails general, and keep details about a person's care out of them. Some marketing messages also require a patient's written authorization under HIPAA. If you are not sure whether a message needs it, ask a compliance professional.

    Because your contact list can itself be protected information when it shows who your patients are. A vendor that stores that list on your behalf should sign a BAA.

    Yes. You can import contacts from a spreadsheet file and tag them as you bring them in.

    The HIPAA plan is $297 per month and includes email marketing, the CRM, forms, booking, payments and automations, with a signed BAA. Email sending is usage-based and may carry additional costs.

    Related Guides

    Is Mailchimp HIPAA Compliant?

    Read guide

    What Is a BAA?

    Read guide

    Stay in Touch Without Leaving Your Secure System.

    Newsletters, sequences and patient updates in one platform, with a signed BAA on the HIPAA plan.

    Jeff Caldwell
    Hi there! Have a question? Chat with us here.