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    Lead Follow-Up · Appointment Workflows · Client Onboarding

    Client Follow-Up Automation for Health and Wellness Businesses

    Let the routine work run itself. New leads get a reply, appointments get reminders, forms notify your team and new clients are onboarded, all without anyone remembering to do it.

    NEW LEAD WORKFLOW
    Trigger, form submitted
    Send welcome email
    Wait 1 day, send text
    Create task, call if no reply

    The Problem with Doing It All by Hand

    Good follow-up should not depend on a good memory.

    Follow-Up Falls Behind

    Busy weeks mean leads wait, and waiting leads go elsewhere.

    The Same Emails, Typed Again

    You write the same welcome, reminder and check-in every time.

    Steps Get Skipped

    Onboarding depends on a checklist somebody has to remember.

    Tools That Do Not Talk

    Connecting separate apps takes extra software and breaks without warning.

    From Trigger to Done

    Set it up once and it runs every time.

    1

    Something Happens

    A form is submitted, an appointment is booked or a payment is made.

    2

    A Workflow Starts

    The right sequence begins on its own.

    3

    Messages Go Out

    Emails and texts are sent at the times you chose.

    4

    Your Team Is Looped In

    Tasks and notifications go to the right person.

    5

    The Record Updates

    Tags and pipeline stages change as people move forward.

    Automation Without the Complexity

    Build once, then let it run.

    Lead Follow-Up Sequences

    Reply to every new inquiry within minutes.

    Appointment Workflows

    Confirmations, reminders and no-show follow-up.

    Form Notifications

    Alert your team the moment a form comes in.

    Internal Task Reminders

    Assign next steps automatically.

    Client Onboarding

    Welcome emails, intake forms and first steps in order.

    Visual Workflow Builder

    Build with triggers and steps. No code.

    Examples

    How Wellness Businesses Use It

    Three common setups. Yours can be as simple or as detailed as you need.

    01

    A Fast Reply to Every Inquiry

    A form is submitted in the evening. Within a minute the person gets the email they asked for and, if they opted in to texts, a short message with a booking link. If nobody books in two days, one more reminder goes out.

    02

    Fewer No-Shows

    A booked appointment triggers a confirmation, a reminder the day before and another an hour before. If the client misses the visit, a workflow sends a reschedule link and creates a task for the front desk.

    03

    A Smooth Start for New Clients

    When a payment comes in, the client receives a welcome email, the intake form and portal access. A task reminds the team to check that the form is complete before the first session.

    Included on Both Plans

    This feature is part of the Standard plan at $97/mo and the HIPAA plan at $297/mo. Choose the HIPAA plan if your practice handles protected health information and needs a signed BAA.

    Aspire Builder Pro vs. Stitching Tools Together

    Automation works best when everything already lives in one place.

    What You NeedConnector ToolsAspire Builder Pro
    Triggers From Forms and BookingsNeeds a connectorBuilt-in
    Email and Text StepsSeparate toolsBuilt-in
    Tasks for Your TeamSeparate toolBuilt-in
    When an App ChangesConnections can breakOne platform
    Workflow BuilderSeparate subscriptionIncluded
    Monthly CostSeveral subscriptions$97 for everything

    Perfect for Small Teams With Big Client Lists

    Health coaches and consultants
    Private practices
    Med spas and aesthetic clinics
    Studios and boutique wellness brands
    Wellness educators and course creators
    Functional and integrative health providers

    See Automation in Action

    Watch how one form submission starts a welcome email, a text, a task and a pipeline update.

    Aspire Builder Pro Demo

    Related Features

    Email and SMS Marketing

    Email, text and every conversation in one inbox.

    Learn more

    Smart CRM

    Every lead and client in one organized place.

    Learn more

    Booking Calendars

    Online booking with reminders and calendar sync.

    Learn more

    Frequently Asked Questions

    Everything you need to know.

    Common examples are replying to new leads, sending appointment confirmations and reminders, notifying your team about form submissions, assigning tasks, onboarding new clients and checking in with past clients.

    No. Workflows are built visually with triggers and steps. No code is required.

    They sound the way you write them. You control the wording and timing of every message, and you can personalize them with details like the client's first name.

    If your workflows involve protected health information, choose the HIPAA plan, which includes a signed BAA, and keep message wording to the minimum needed.

    For most everyday follow-up inside your business, yes, because your forms, calendar, CRM, email and texts already live in one platform. You may still want a connector for outside apps.

    Automations and workflows are included in the Standard plan at $97 per month and the HIPAA plan at $297 per month. Messages sent by a workflow are usage-based.

    Yes. Add wait steps and if/else conditions, so people who book stop getting reminders and people who do not follow a different path.

    Yes. Each workflow can be switched between draft and published at any time.

    Let the Routine Work Run Itself.

    Follow-up, reminders and onboarding in one connected platform.

    Jeff Caldwell
    Hi there! Have a question? Chat with us here.